Conference Center Set Up - Historic Park Inn and Restaurant

ACCOUNTABILTY:

The Conference Center Set up is responsible for assisting the Manager and/or Supervisor in setting up banquet facilities to meet guest satisfaction, property appearance, and employee support brand standards. This role emphasizes timely, high-quality, and accurate results, requiring strong problem-solving skills and technical aptitude. It involves handling abstract concepts and systems in an organized manner and demands deep expertise and attention to detail. Intellectual confidence, hands-on involvement, and limited delegation are essential for success in this role.

REPORTS TO AND IS SERVED BY: Food and Beverage Supervisor or General Manager

WHAT TO EXPECT

Guest and Staff Interaction: Always greet guests and staff in a friendly and welcoming manner, providing assistance as requested. In case of unresolved issues, coordinate with staff and management.

Room Maintenance: Responsible for cleaning and maintaining conference rooms and surrounding public areas, including carpets, windows, walls, garbage cans, portable bars, tables, chairs, and equipment after each function and during downtime.

Back of the House Maintenance: Ensure cleanliness and maintenance of back-of-the-house areas, including the kitchen, back hall, banquet storage areas, and A/V storage areas after each function and during downtime.

Kitchen Equipment: Be knowledgeable about the operation of all kitchen equipment and appliances, maintaining their cleanliness. Report any discrepancies or repair needs to maintenance promptly.

Event Setup: Read and interpret Banquet Event Orders accurately to set up conference rooms for events, including in-house breaks and audio/visual requirements ensuring proper placement of tables, chairs, linens, pads, pens, mints, water glasses, water stations, and break tables.

Catering Support: Assist caterers in setting up food and beverages on time and presenting them tastefully.

A/V Equipment: Be proficient in the operation of all hotel-owned audio/visual equipment.

Security: Maintain the security of conference rooms to protect hotel assets and guests' belongings.

Perform routine maintenance tasks such as vacuuming carpets, cleaning windows, dusting blinds, replacing burned-out light bulbs, and ensuring conference rooms meet cleanliness standards. Clean and sanitize kitchen floors, counters, tables, walls, and equipment regularly, disposing of trash as needed.

Assist clients with specific needs and requests before the start of their events.

Provide support for conference center bars, including setting up beer tubs and bar backing as required.

Other duties as assigned and supporting other departments when required.

Attend and participate in all property or department meetings as requested.

Obtain any required certifications necessary.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, maintain food safety policies and procedures, and maintain a clean and welcoming environment.

SOFT SKILLS

CHARACTERISTICS: Independent, assertive, self-confident, self-starter, sociable, innovative, and driving.

CORE COMPETENCIES: Customer focus, decision quality, drive for results. time management, integrity and trust.

MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

High School degree or GED.

Hospitality experience desired.

Knowledgeable of the use of all equipment used to carry out the tasks of the hotel and able to train others.

PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs.  Standing for extended periods and performing repetitive motions.

TRAVEL: NA

POSITION: On-site work at the hotel property.

Benefits of working at Historic Park Inn Hotel

• Paid Onboarding 
• Paid Training 
• Retirement Plan with Safe Harbor Match  
  • Eligible for the first open enrollment after 90 days 
• Health and Dental through Wellmark Blue Cross Blue Shield and Vision through VSP - Family Plans Available
  • Eligible the first of the month following 60 days of employment 
• Paid PTO and Sick time    
• Flexible Schedule 
• Paid Holidays  
• Hotel Room Discounts 
• Opportunities for Career Progression